Thanks First Capital Connect – you listened!

Back in January I wrote a concerned blog post ‘An open call: trains, disruption and safeguarding schoolkids‘. It was a public request to train operators (especially First Capital Connect) to improve how they safeguard children commuting during disruptions to service. Following a huge amount of public support, I was able to raise the issue directly with First Capital […]

An open call: Trains, disruption and safeguarding schoolkids

During the major Thameslink rail line disruption on Friday, I found myself sitting on a stationary train at my local station, frustrated like all the other passengers. As I finished emailing colleagues about the delays and finally got-over-myself for being annoyed at something unavoidable. I noticed a young child in school uniform, sitting alone and […]